Service
Protect your bar code equipment investment with Annual Service Plans
Lost productivity can cost thousands when equipment breaks down. In the event of equipment malfunction or breakdown, service plans are like "insurance" for your printers or scanners. Complete repair security provides peace of mind for your business.
Types of Service Plans
| DEPOT PLANS |
ON-SITE PLANS |
- Offered on select bar code printers, scanners/PDTs and POS printers
- Include unlimited repairs and standard return shipping costs
- Include all parts and labor, excluding printheads
- Repairs on factory-installed options (external rewinders, cutters, etc.) may involve additional time & material charges unless originally covered in service agreement
- Printer repairs performed within 48 hours from approval
- Scanner repairs performed within 3 to 9 days from approval
- Repair lefts across USA, Canada, United Kingdom & Mexico
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- Offered on select bar code and DLL printers only
- Include unlimited repairs and travel time
- Include all parts and labor, excluding printheads
- Repairs on factory-installed options (external rewinders, cutters, etc.) may involve additional time & material charges unless originally covered in service plan
- Technicians arrive within 24 to 48 hours of service call
- Service throughout USA, Canada, United Kingdom and Mexico
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Benefits of Service Plans
- Budget repair expenses for a full year
- No RMA numbers necessary for depot service plans- just send equipment to our convenient depot locations where repairs are expe dited within 24 to 48 hours
- No authorization required for on-site service plans-just call with service plan number and technicians are dispatched
- All parts (excluding printheads) and labor included with all service plans
- Standard return freight charges included with all depot service plans
- Travel time included with on-site printer service plans
- Semi-annual preventative mainte nance checks included. Except Intermec
- Volume discounts offered
- One annual fee, unlimited repairs
- Service plans available in one-, two- or three year coverage terms
- Service plans including printheads also available-call for details
- Service plans with loaner printers now available
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For more information please call 800-639-5062
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